Bespoke Customization
/bəˈspōk/ Adj.
Made for a particular individual
About
Our Designer
Millions of viewers and over 150,000 subscribers across platforms, including even seasoned jewelers and gemologists tune into Michelle's educational videos as she demystifies the world of engagement rings and diamonds.
*Our books are closed for Complete Custom Projects for 2024. Thank you for a great year! Please reach out about a semi-custom project!
How It Works
Semi-Custom vs. Complete Custom
Consultation
Payment
Design creation
Crafting Process
final qc and shipping
Semi-Custom
Love one of our Signature Designs but you want to make a small change to it?
Semi-Custom projects are appropriate for when a ring does not require our full design process including mock-ups and revisions. It does NOT incur a design fee but is a way to create a ring that is unique and one-of-a-kind.
Examples:
- Substituting the bridge from one of our rings to another
- Substituting colored accent stones/birthstones
- Recreating a previous ring we have crafted and have a direct visual example of
*This option does not include a design mock up and 3 revision rounds with a designer, and does not incur a design fee.
Complete Custom
Looking to create a completely bespoke ring?
Complete Custom projects are appropriate for when your ring is custom enough to necessitate the creation of a design mock-up to ensure that the ring will turn out exactly as you envision it. This option includes design mock-ups and up to 2 revision rounds.
Examples:
- You have a vision for your ring but don't see it on our website
- You want to make one or a few substantial changes to one of our Signature Designs
This option includes a design mock up and 3 revision rounds with a designer, and does incur a design fee.
*Revisions beyond 3 rounds will incur additional costs
Details
Step
1
Email Consultation.
Fill out the form at the bottom of the page or email us at hello@thebijoulab.com to submit an inquiry.
We will discuss details of your project to determine if the Semi-Custom or Complete Custom process is most appropriate for you, work together to create a vision for your project and ensure it meets both durability and design goals.
Send us any details, requirements and inspiration photos you have. We will provide you with price quotes based on the details we discussed.
The form for a ring inquiry is located at the bottom of this page.
Step
2
Payment.
You may choose to either pay in full or put down a non-refundable deposit of 50% in order to begin your project and create your ring from start to finish.
The remaining balance is due when the ring is completed and before it is shipped to you.
Please let us know how you would let to pay and we will provide you with the appropriate PayPal invoice to pay online. We accept Visa, Mastercard, Discover, or American Express card, via a PayPal linked bank account or bank transfer.
Step
3
Design
(For Complete Custom Projects ONLY, 1-4 weeks).
Once you make a payment to move forward with your project then we will create your design and translate it into a digital rendering for your approval. We will work together to create an heirloom quality piece. If you would like an inner band engraving, please send it to us by the time you approve your final mockup. Engravings given later may delay the process.
*Each additional revision after 3 drafts will incur an additional design fee, depending on scope of work. After the mock-up is sent, if we receive no response or prior communication from the client, Bijou Lab reserves the right to cancel the project and retain the deposit at their discretion depending on the work and stone sourcing that has already occurred.
*Kindly note that custom jewelry pieces are designed from scratch and cannot be cancelled/returned/refunded.
All designs remain the intellectual property of Bijou Lab LLC.
Step
4
The Crafting Process.
(Approximately 5-8 weeks)
A thousand year old craft, meets modern sustainable practices and design.
We will either curate your stone or our gemcutters will custom cut your stone.
Your piece is created through the process of lost-wax casting, then our skilled jewelers work with the cast metal to create your finished ring and set your stone(s). See our production process here.
Each ring is created with intention and unrivaled craftsmanship and takes approximately 5-8 weeks.
Please note our bespoke rings creation times are estimates! Most rings will be completed during this timeframe but we are a small team of skilled jewelers, not a large scale production line. We never compromise quality in order to rush production and our order volume and the complexities of our current orders directly affect our lead times.
We want your ring to be a treasured piece that lasts a lifetime so it is important to us (and you) that we never compromise quality to rush.
Step
5
Final QC, Shipping!
Your ring goes through a final quality check and clean to ensure it is perfect and ready to wear.
We never hesitate to remake a ring if it does not pass our stringent QC so please allow time for a remake if necessary.
Upon your ring's completion you will receive communication from our team to confirm shipping details and videos of your finished ring. It will be packaged in giftable packaging and shipped right to your door, insured and tracked with signature confirmation.